Frequently Asked Questions

  • Yes. While cats groom themselves but licking and using saliva, they cannot remove excess undercoat, prevent matting, or address skin and coat issues effectively. Professional grooming helps maintain coat health, reduce shedding and hairballs, and prevent painful mats and skin problems. A good bath with shampoo and water will answer all your problems and wash away the dried saliva!

  • Most cats benefit from professional grooming every 4–8 weeks, depending on coat type, age, lifestyle, and ability to self-groom. Long-haired cats typically require more frequent care, while short-haired cats still benefit from regular maintenance.

  • Yes. Many cats that won’t tolerate grooming at home do better in a professional setting. Grooming is done using low-stress, cat-specific techniques, working at the cat’s pace with frequent breaks and gentle handling.

  • When performed by a trained, cat-only professional, grooming is very safe. Each cat is continuously monitored for stress and comfort, and the groom is adjusted as needed to ensure the cat’s wellbeing comes first.

  • The cat’s safety and comfort are always the priority. If a cat becomes overly stressed, the groom may be modified or stopped. In some cases, grooming may be completed over multiple shorter visits to build trust and reduce anxiety.

  • Yes. Senior cats and cats with special needs often benefit the most from professional grooming. Services are adapted to accommodate mobility issues, arthritis, skin sensitivity, or medical considerations, always with a gentle, patient approach.

  • Yes. Kitten grooming focuses on gentle introductions to handling, brushing, and basic grooming routines. Early positive experiences help kittens grow into adults who are more comfortable with grooming throughout their lives.

  • Mats are addressed carefully and humanely. Depending on severity, mats may be gently worked out or safely removed to prevent pain, skin damage, and restricted movement. The goal is always the cat’s comfort, not cosmetic perfection.

  • Not always. Shaving is only recommended when matting is severe, the coat cannot be safely brushed out, or for specific health or comfort reasons. Coat decisions are made with the cat’s wellbeing as the top priority.

  • Cats should arrive in a secure carrier and be allowed to remain calm beforehand. Avoid brushing out severe mats at home, as this can cause pain or make grooming more stressful. Any relevant health or behavior information should be shared in advance

  • Grooming can be stressful if rushed or forced, which is why a calm, cat-only environment is so important. Using fear-free techniques, quiet surroundings, and patience significantly reduces stress and helps cats feel more at ease.

  • Cat-only groomers are trained specifically in feline behavior, anatomy, and handling. A quiet, dog-free environment combined with specialized techniques creates a safer, calmer experience tailored entirely to cats’ unique needs.